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COVID-19 Update 

In reaction to the changing needs of downtown and to protect the health and well-being of our employees we have made adjustments to our services. 

Please click here for the latest update on service deployment

DID Ambassador A.M. team 2013

What Are Ambassadors?

The Mpls DID Ambassadors are the friendly faces of downtown: people who are approachable and welcoming. They can offer suggestions for things to do, help with directions, and even open a door for you if your hands are full. The Clean Ambassadors also focus on making downtown shine and Safe Ambassadors are on hand to keep an eye out for you and your surroundings.

Familiar Faces

The DID Ambassadors are a wide variety of people with one thing in common: They love downtown. They each bring unique talents and interests to their work in downtown. Get to know them- they're an interesting bunch!

We Are On The Streets

Cleaning Services:

  • Monday - Friday: 7:00 a.m. - 5:30 p.m.
  • Saturday & Sunday: 7:00 a.m. - 3:30 p.m.

Safety Services

  • Monday - Friday: 7:00 a.m. - 11:00 p.m.
  • Saturday: 10:00 a.m. - 11:00 p.m.
  • Sunday: 10:00 a.m. - 6:30 p.m.

Apply to be a DID Ambassador

If you love people and you love downtown, then consider becoming a DID Ambassador!

The Ambassador program is operated for Mpls DID by nationally recognized Block by Block, a division of SMS Holdings, Inc. Click here to search and apply for open Ambassador positions with Block by Block.